CybersDEV (“CybersDEV,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly, securely, and transparently.
This Privacy Policy explains what personal information we may collect and how we use, disclose, retain, and protect it when you:
CybersDEV operates in Ontario, Canada, and may provide services to clients in Canada, the United States, and other countries.
This Privacy Policy has been developed with consideration of applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable, as well as other applicable federal and provincial requirements.
CybersDEV is responsible for personal information under our control.
We designate a Privacy Officer who oversees our privacy practices and handles questions, requests, and complaints relating to personal information and this Privacy Policy.
The Privacy Officer's contact information is provided at the end of this Policy.
The information we collect depends on how you interact with CybersDEV.
When you submit a contact form, request a consultation or project estimate, send us an email, or otherwise contact us, we may collect:
Please do not submit sensitive or highly confidential personal information through our standard contact forms unless providing such information is necessary for a specific service and has been agreed with CybersDEV in advance.
If you become a CybersDEV client, we may process information necessary to organize, manage, and deliver your project, including:
Where CybersDEV processes personal information on behalf of a client in connection with software development, testing, or other technology services, additional contractual terms, confidentiality agreements, or data processing agreements may apply.
When you use our website, certain technical information may be collected automatically by us or by technology service providers that support the operation of the website. Depending on the infrastructure we use, this information may include:
If additional analytics technologies are activated in the future, the categories of information collected automatically may change. We will update this Privacy Policy accordingly.
For business development and professional networking purposes, we may collect limited business information from publicly available professional sources, such as:
Such information may be used to evaluate potential business relationships, establish professional contact, or discuss potential projects, to the extent permitted by applicable law.
We may use personal information for the following purposes:
We will not use personal information for materially new purposes that are incompatible with the purposes for which it was originally collected without providing appropriate notice and obtaining additional consent where required by applicable law.
Where applicable law requires consent for the collection, use, or disclosure of personal information, CybersDEV seeks to obtain consent in a form appropriate to the nature of the information and the purpose for which it is processed.
Consent may be express or, where permitted by law, may be implied from the nature of the interaction.
You may withdraw your consent by contacting us, subject to legal or contractual restrictions and reasonable notice. Certain information may need to be retained or processed where necessary for:
Our website may use technically necessary cookies and similar technologies required for its secure and proper operation.
CybersDEV also plans to implement Google Analytics 4 (GA4) to help us evaluate website performance and understand how visitors interact with our content.
Once GA4 is implemented, analytics may be used to collect information such as:
We plan to use this information primarily to:
Before activating GA4, we intend to ensure that its implementation is consistent with applicable privacy requirements. Where applicable law requires prior consent for non-essential analytics, advertising, or tracking technologies, such technologies will be activated using an appropriate consent mechanism.
You may also restrict or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.
If CybersDEV implements additional advertising or tracking technologies in the future, such as:
we will update this Privacy Policy and, where necessary, our consent management mechanisms accordingly.
CybersDEV may use Trello, a service provided by Atlassian, to organize and manage projects and tasks.
Information stored or processed through Trello may relate to:
Such information may include names and business contact information of client representatives, developers, project managers, designers, QA specialists, consultants, and other project participants.
We seek to include in project management systems only information that is reasonably necessary for the relevant project or task.
Trello and similar cloud-based services are not intended by us to serve as repositories for highly sensitive personal information unless such processing is necessary for the project, appropriate safeguards are in place, and the processing has been agreed with the client.
Information processed through Trello or other cloud platforms may be stored or processed by the applicable service provider and its subcontractors outside Canada.
We may use third-party service providers to operate our business and provide our services. Depending on the technologies and services we use, these providers may include:
Such providers may access personal information only to the extent necessary to provide their services or perform their functions.
CybersDEV takes reasonable steps to select reputable service providers and to limit access to personal information.
To deliver client projects, CybersDEV may engage:
Where necessary, these individuals may have access to information related to the relevant project.
We seek to follow the principle of least necessary access: each project participant should have access only to the information reasonably necessary to perform their role.
Employees and contractors may be subject to contractual confidentiality and information protection obligations.
CybersDEV operates in Canada but may work with clients, contractors, and service providers located in other countries.
As a result, personal information may be stored or processed:
Where information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and, where permitted by law, may be accessible to courts, law enforcement agencies, or governmental authorities.
Where reasonable and appropriate, we use technical, organizational, and contractual safeguards to protect information disclosed or transferred to third parties.
We may send information about CybersDEV services, business proposals, or updates where:
Where Canada's Anti-Spam Legislation (CASL) applies, we seek to comply with applicable requirements relating to consent, sender identification, and the ability to unsubscribe from future commercial electronic messages.
Recipients may opt out of marketing communications at any time by using the unsubscribe mechanism provided or by contacting us.
Communications necessary to respond to an active inquiry, prepare a proposal, perform a contract, manage a project, or provide support may not constitute marketing communications.
CybersDEV does not sell personal information.
We may disclose personal information or provide access to it in the following limited circumstances:
Information may be disclosed to technology and service providers that help us operate our website and business.
Information may be made available to authorized professionals to the extent necessary to deliver a relevant project.
Where reasonably necessary, information may be provided to lawyers, accountants, auditors, or other professional advisors subject to appropriate confidentiality obligations.
We may disclose information where we reasonably believe disclosure is necessary to:
In connection with a reorganization, acquisition, merger, financing transaction, sale of a business, or sale of business assets, certain information may be disclosed to potential or actual parties to the transaction to the extent permitted by law and subject to appropriate confidentiality safeguards.
CybersDEV may publish information about completed projects in our portfolio, case studies, presentations, social media, or marketing materials only where we are authorized to do so.
Where such materials contain:
publication will be subject to applicable contractual obligations, confidentiality requirements, and, where necessary, the client's appropriate permission.
We do not treat the fact that CybersDEV performed work on a project as automatic permission to publish the client's confidential, personal, or non-public information or materials.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to comply with applicable legal, contractual, tax, accounting, and security requirements.
Different retention periods may apply to different categories of information. In particular:
When determining whether longer retention is reasonably necessary, we may consider factors such as:
When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely destroy it in accordance with our procedures and applicable law.
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against:
Depending on the nature of the information and the systems involved, these safeguards may include:
However, no method of transmitting information over the Internet or storing information electronically can guarantee absolute security.
If we become aware of a breach of security safeguards involving personal information under our control, we will take reasonable steps to:
Where applicable law requires notification of affected individuals or an appropriate privacy regulator, CybersDEV will provide such notification in accordance with applicable legal requirements.
Depending on applicable law, you may contact CybersDEV to:
To help protect personal information, we may ask you to verify your identity before responding to certain requests.
Certain categories of information may be exempt from access, correction, or deletion requirements under applicable law.
If the laws of another applicable jurisdiction provide you with additional mandatory rights, nothing in this Privacy Policy is intended to limit those rights.
CybersDEV may provide services to companies and individuals located in the United States.
If you are located in the United States, information you provide to CybersDEV may be transferred to and processed in Canada or other countries where our service providers or project team members operate.
Depending on your state of residence, the nature of your interaction with CybersDEV, and the applicability of relevant privacy laws, you may have additional rights regarding your personal information.
Nothing in this Privacy Policy is intended to limit any mandatory rights available to you under applicable law.
Our website and services are intended primarily for businesses and professional users and are not directed to children.
We do not knowingly seek to collect children's personal information through our main website.
We do not routinely verify the age of every website visitor solely for the purpose of determining whether that visitor is a child.
If we become aware that a child's personal information has been collected in circumstances where appropriate consent was required but was not obtained, we will take reasonable steps to delete the information or otherwise appropriately address the situation.
Our website may contain links to third-party websites, platforms, or services.
CybersDEV does not control and is not responsible for:
We encourage users to review the privacy policies of relevant third parties before providing personal information to them.
We may update this Privacy Policy from time to time to reflect changes in:
The current version of this Privacy Policy will be posted on our website and will identify the date on which it was last updated.
Where changes are material, we may provide additional notice to users or clients where appropriate or required.
If a change involves a new use or processing of personal information for which applicable law requires additional consent, we will obtain that consent before applying the new practice where required.
Continued use of our website alone does not replace obtaining consent in circumstances where consent is required by law.
CybersDEV has designated a person responsible for privacy matters:
Please contact us at the email address above if you have:
We will review your request and respond within a reasonable period in accordance with applicable law.
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